Terms of Service
1. Who you contract with
NCS is operated by the Ulavi group. The contracting entity depends on the currency you pay in:
If you pay in Indian Rupees (INR), your agreement is with Ulavi Technologies Private Limited, Registered Office: 43 Thirumalaiappan Street, Vepery, Chennai 600007, Tamil Nadu, India.
If you pay in any other currency, your agreement is with Ulavi Technologies Pte. Ltd. (UEN 201630475C), 156 MacPherson Road, #09-01 PSL Industrial Building, Singapore 348538.
In these Terms, "NCS", "we" and "us" mean the entity you contract with as set out above. By creating an account, starting a free trial, or using the service, you accept these Terms. If you use NCS for a company, you confirm you are authorized to bind that company, and "you" means that company.
2. The service
NCS is a Result-as-a-Service (RaaS) prospect capture and engagement platform for exhibitors, event organisers, sales teams and business owners. Through a web application (no installation required) you can scan or upload business cards; NCS extracts the contact details (OCR), saves the contact with a HOT / WARM / COLD category you choose, sends a branded message from your templates to the prospect by WhatsApp and email, delivers a summary to your inbox, captures the data in a Google Sheet in real time, and (on supported plans) pushes the data to your CRM.
Features vary by plan. Current features per plan are described on the pricing page at namecardscan.com; that page forms part of these Terms.
3. Accounts and verification
Registration requires your full name, a mobile number with WhatsApp (verified by a WhatsApp one-time password), a verified email address, and optionally your company name. You must keep your details accurate and your account credentials confidential. You are responsible for everything that happens under your account.
4. Plans and free trials
Freemium: 10 card scans, valid for 14 days from registration. On expiry you can move to a paid plan; your account page will show the expired state.
Extended Freemium (event offer): 100 card scans, valid for 30 days from activation, subject to the separate Event Offer Terms.
Basic Data Capture plans: Pay-As-You-Go at Rs 1 per captured contact; prepaid card bundles (1,000 cards Rs 750; 2,000 cards Rs 1,500; 3,000 cards Rs 2,250; 5,000 cards Rs 3,000; bundle validity 1 year); and NCS Reach, which adds automated email follow-up to scan and Google Sheet delivery, priced as shown on the pricing page.
Full Platform plans (capture + follow-up + automation + integrations): Day Pass at Rs 1 per card with a minimum purchase of Rs 1,000, valid 10 days; "Figuring Out!" at Rs 12,000, valid 90 days, approximately 10,000 cards and 1 GB storage; "I Am Convinced" at Rs 30,000, valid 365 days, approximately 30,000 cards and 3 GB storage, with CRM API integrations (Zoho, HubSpot, Salesforce, Pipedrive, Odoo, ClickUp, and others on request).
Card allocations are hard limits per payment. Unless a plan states otherwise, unused scans do not carry over after the plan validity ends.
5. Fees, taxes and third-party usage charges
Prices are as shown on the pricing page at the time of purchase. Applicable taxes (including GST) are charged separately.
WhatsApp/Meta setup and usage charges, and optional data storage, are priced separately. Where NCS sends WhatsApp messages from its own Meta Business number, Meta usage charges apply as notified; where messages are sent from your own Meta Business account, Meta bills you directly.
An optional annual data storage fee is available on Full Platform plans (15% of plan price on Day Pass, 12% on "Figuring Out!", 10% on "I Am Convinced").
Payments are processed by our payment gateway (currently Easebuzz). You authorize us to charge the payment method you provide. A plan is activated only on successful payment confirmation.
6. Your data and your responsibilities
You retain ownership of the business card and contact data you capture. You determine the purposes and means of processing customer content and act as the controller, business or responsible organisation under applicable law. NCS processes that content on your documented instructions to provide the service, subject to the Data Processing Agreement (DPA).
You are responsible for all prospect information you scan, upload, import or manually enter into NCS, and for the purposes, recipients and content of communications you instruct NCS to send. You must have the right to provide and process that information, give required privacy notices, and establish a lawful basis for its collection, storage, use and disclosure.
Before sending company, product or service information through email, telephone, SMS, WhatsApp or any other supported channel, you must meet the laws and platform rules applicable to that channel and recipient, including obtaining any required consent. This includes WhatsApp/Meta policies, Singapore PDPA and applicable DNC rules, EU/UK GDPR and electronic-marketing rules, India data-protection and messaging rules, and US CAN-SPAM and TCPA rules where applicable.
You must retain evidence of the source, permitted purposes and any required consent; honour withdrawals, objections, unsubscribe requests and applicable do-not-contact restrictions; and stop communications when permission no longer applies.
Providing contact details or a business card is not blanket permission for all marketing purposes or existing or future channels. A new purpose or channel requires a fresh assessment and, where required, further notice or consent. The availability of a channel in NCS does not establish permission to use it.
You instruct NCS to process customer content only for authorised service functions under the DPA. NCS may request evidence of compliance and restrict unlawful use. These Terms do not waive an individual's legal rights or exclude either party's obligations or liability that cannot lawfully be excluded.
You must not use NCS to store unlawful content, to send unsolicited bulk or misleading messages, to harvest data you have no right to, or to infringe anyone's rights. We may suspend accounts that violate this section.
7. Intellectual property
NCS, the platform, its software, templates and branding are owned by the Ulavi group and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription or trial. Your logos, templates and content remain yours; you grant us the right to use them only as needed to operate the service for you.
8. Availability and changes
We aim to keep NCS available and improving, but the service is provided "as is" and "as available" without a service-level commitment. Features may change; material reductions to a plan you have paid for will be notified and, where they remove a core paid feature, you may cancel for a pro-rata refund of the unused term.
9. Disclaimers
To the maximum extent permitted by law, we exclude all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that OCR extraction will be error-free or that messages will always be delivered (delivery depends on Meta, email providers and networks).
10. Limitation of liability, including cyber liability
To the maximum extent permitted by law, neither we nor our affiliates are liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or lost business.
Our total aggregate liability to you arising out of or in connection with the service, including any liability arising from a data breach, security incident or other cyber liability, is capped at the subscription fees you actually paid to us: for the "Figuring Out!" plan, the fees paid in the trailing 3 months during the current subscription year ; for the "I Am Convinced" plan, the 12-month subscription fee for the current subscription year; for all other plans, the fees you paid for the specific plan or purchase giving rise to the claim.
Nothing in these Terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, or for fraud or wilful misconduct), Limited to the fees you paid for the specific plan or purchase giving rise to the claim, within the current subscription year.
11. Indemnity
You will indemnify us against claims, fines and expenses arising from your unlawful collection of contact data, your messages to prospects, your templates and content, or your breach of these Terms.
12. Suspension and termination
You may cancel at any time under the Cancellation and Refunds terms. We may suspend or terminate access for breach, non-payment, unlawful use or security risk, with notice where practicable. On termination, the Account Deletion terms apply to your data.
13. Governing law and disputes
If you contract with Ulavi Technologies Private Limited (INR payments), these Terms are governed by the laws of India and the courts at Chennai, Tamil Nadu have exclusive jurisdiction.
If you contract with Ulavi Technologies Pte. Ltd. (non-INR payments), these Terms are governed by the laws of Singapore and the courts of Singapore have exclusive jurisdiction.
14. Changes and contact
We may update these Terms; material changes will be notified by email or in the app, and continued use after the effective date is acceptance. Questions: support@namecardscan.com.
Related documents: Privacy Policy, Data Processing Agreement, Cancellation and Refunds, Account Deletion, Event Offer Terms.